Privacy Policy

Paragon HB LLC d/b/a Paragon Home Buyers

Website: https://www.ParagonHB.com

Email: Info@ParagonHB.com

Effective Date: March 18, 2026

1. INTRODUCTION

Paragon HB LLC, doing business as Paragon Home Buyers (“Company,” “we,” “us,” or “our”), is committed to protecting your privacy and handling your personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, disclose, retain, and safeguard your personal information when you: (a) visit our website at https://www.ParagonHB.com (the “Website”); (b) submit information through our lead forms, contact forms, or other website features; (c) communicate with us by phone, text, or email; or (d) otherwise interact with our services.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. By using our Website or submitting your information to us, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Website or submit your information.

2. INFORMATION WE COLLECT

A. Personal Information You Provide
When you fill out a form on our Website, contact us, or interact with our services, we may collect:

  •   Full name
  •   Email address
  •   Phone number (mobile and landline)
  •   Current property address and mailing address
  •   Property condition, situation, and related details
  •   Financial details relevant to a property transaction (e.g., mortgage balance, liens)
  •   Any other information you voluntarily provide


B.
Information Collected Automatically
When you visit our Website, we and our service providers may automatically collect:

  •   IP address and approximate geolocation
  •   Browser type, version, and device information
  •   Operating system and screen resolution
  •   Pages visited, time spent, and navigation paths
  •   Referring and exit URLs
  •   Click, scroll, and interaction data
  •   Search terms used to find our Website


C.
Cookies and Tracking Technologies
We use cookies, web beacons, pixels, session replay tools, and similar tracking technologies to operate and improve our Website, understand user behavior, run remarketing campaigns, and deliver targeted advertising. Specifically, we may use:

  •   Google Analytics and Google Ads conversion tracking
  •   Meta (Facebook) Pixel and Conversions API
  •   Session recording and heatmap tools
  •   Email open and click tracking pixels

You may disable cookies through your browser settings. However, doing so may affect Website functionality. To opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout. To opt out of interest-based advertising, visit https://www.aboutads.info/choices or https://www.networkadvertising.org/choices.


D.
Sources of Personal Information
We collect personal information from the following sources:

  •   Directly from you through forms, phone calls, texts, emails, and other communications
  •   Automatically from your interaction with our Website via cookies and tracking technologies
  •   From third-party advertising platforms and analytics providers (such as Google and Meta)
  •   From service providers assisting in our operations

 

NOTICE AT COLLECTION: We collect the categories of personal information described above for the business and commercial purposes described in this Privacy Policy. We may share this information with the categories of third parties listed in Section 5. For more details, please review this Privacy Policy in its entirety.

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

  •   To respond to your property inquiry and provide a cash offer or property evaluation
  •   To contact you by phone, text message (SMS/MMS), or email regarding your inquiry or our services
  •   To send follow-up and re-engagement communications about your property or inquiry
  •   To send marketing, promotional, and informational communications
  •   To improve our Website, marketing campaigns, and overall service quality
  •   To analyze user behavior and optimize advertising performance
  •   To prevent fraud, protect security, and enforce our legal rights
  •   To comply with applicable federal, state, and local laws and regulations
  •   To facilitate real estate transactions and related services

Submission of information through our Website does not guarantee that you will be contacted, receive an offer, or enter into any transaction with us.

4. COMMUNICATIONS AND CONSENT

A. Express Written Consent — TCPA Notice

IMPORTANT: By submitting any form on our Website, including but not limited to our property inquiry form, contact form, or any other data submission form, you expressly consent in writing to receive communications from Paragon HB LLC and its agents, affiliates, partners, and service providers at the telephone number(s) and email address(es) you provide, including:

  •   Live phone calls
  •   Prerecorded or artificial voice messages
  •   Calls and texts placed using an automatic telephone dialing system (ATDS) or autodialer
  •   Text messages (SMS and MMS), including automated text messages
  •   Emails, including automated marketing emails

This consent applies even if your telephone number is registered on a federal or state Do Not Call registry. You understand that your consent is not required as a condition of purchasing, selling, or renting any property, and you may withdraw your consent at any time as described below.

B. SMS Text Messaging Program

By providing your mobile phone number and submitting a form on our Website, you are enrolling in our SMS messaging program. Message frequency varies. Standard message and data rates may apply from your mobile carrier.

Types of messages you may receive include: property offers and evaluations, follow-up messages about your inquiry, appointment reminders, and informational messages about our services.

To opt out of SMS messages at any time, reply STOP to any message you receive from us. For assistance, reply HELP or contact us at Info@ParagonHB.com. Carriers are not liable for delayed or undelivered messages. SMS consent is not shared with third parties for their own marketing purposes.

C. Email Communications — CAN-SPAM Compliance

We comply with the CAN-SPAM Act. Our commercial emails will: (a) clearly identify themselves as commercial communications; (b) include our valid physical mailing address; (c) include a functional unsubscribe mechanism. To opt out of email marketing, use the unsubscribe link in any email or contact us at Info@ParagonHB.com. We will process opt-out requests within 10 business days.

D. Do Not Call Policy

We maintain an internal Do Not Call list. If you wish to be added to our internal Do Not Call list, contact us at Info@ParagonHB.com with the subject line “Do Not Call Request.” We will honor your request within a reasonable time. Please note that requests to be placed on our internal Do Not Call list will be honored prospectively, but may not apply to communications for which you have previously provided express consent, to the extent permitted by applicable law.

5. HOW WE SHARE YOUR INFORMATION

We may share your personal information with the following categories of recipients:

A. Service Providers

We work with third-party vendors who assist in our business operations, including CRM platforms, marketing automation tools, hosting providers, email service providers, text messaging platforms, analytics tools, and advertising networks. These service providers are authorized to use your information only as necessary to provide services to us.

B. Real Estate and Transaction Partners

As a real estate acquisitions and wholesale company, we may share your information with title companies, escrow agents, transaction coordinators, investors, buyers, lenders, and other parties necessary to evaluate or complete a real estate transaction involving your property.

C. Affiliated Companies

We may share your information with subsidiaries, affiliates, and related entities operating under the same ownership or control as Paragon HB LLC for purposes consistent with this Privacy Policy.

D. Legal Requirements

We may disclose your information when required to do so by law, court order, subpoena, or governmental authority, or when we believe disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of individuals.

E. Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our Website of any such change in ownership.

F. With Your Consent

We may share your information with other third parties when you have given us your express consent to do so.

We do not sell your personal information to third parties for monetary compensation. However, certain sharing of data for targeted advertising may constitute a “sale” or “sharing” under applicable state privacy laws, including California law. You may opt out of such sharing as described in Section 9.

We are not a data broker and do not collect or sell personal information for the primary purpose of reselling such information to third parties.

6. THIRD-PARTY SERVICES AND LINKS

Our Website may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review the privacy policies of any third-party site you visit.

Third-party tools integrated on our Website (such as Google Analytics, Meta Pixel, or advertising platforms) may independently collect your data subject to their own privacy policies.

7. DATA SECURITY

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include secure servers, SSL/TLS encryption for data in transit, access controls, and employee training.

However, no method of data transmission or electronic storage is 100% secure. We cannot guarantee absolute security of your information. If you believe your information has been compromised, please contact us immediately at Info@ParagonHB.com.

8. DATA RETENTION

We retain your personal information for as long as necessary to: (a) fulfill the purposes described in this Privacy Policy; (b) comply with applicable legal obligations; (c) resolve disputes and enforce our agreements; and (d) maintain business records for legitimate business purposes.

When information is no longer needed, we will delete or de-identify it in accordance with our data retention practices. Retention periods may vary based on the type of information and applicable law.

9. YOUR PRIVACY RIGHTS — STATE-BY-STATE

A. All U.S. Residents

Regardless of your state of residence, you may:

  •   Opt out of marketing communications at any time
  •   Request that we correct inaccurate information we hold about you
  •   Request to be placed on our internal Do Not Contact or Do Not Call list

To exercise any of these rights, contact us at Info@ParagonHB.com.

B. California Residents — CCPA/CPRA

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

  •   Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, our business purposes for collecting it, and the categories of third parties with whom we share it.
  •   Right to Delete: Request deletion of your personal information, subject to certain exceptions.
  •   Right to Correct: Request correction of inaccurate personal information.
  •   Right to Opt Out of Sale/Sharing: Opt out of the “sale” or “sharing” of your personal information for cross-context behavioral advertising.
  •   Right to Limit Use of Sensitive Personal Information: Limit our use of sensitive personal information to specified purposes.
  •   Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To submit a California Privacy Request, email: Info@ParagonHB.com with the subject line: “California Privacy Request”. To opt out of the sale or sharing of your personal information for cross-context behavioral advertising, email Info@ParagonHB.com with the subject line: “Do Not Sell or Share My Personal Information.” We will respond within 45 days. We may verify your identity before processing your request. You may designate an authorized agent to submit requests on your behalf.

We do not knowingly sell the personal information of minors under 16 years of age without affirmative authorization.

We do not use or disclose sensitive personal information for purposes other than those permitted by applicable law, including providing requested services, ensuring security, and complying with legal obligations.

C. Texas Residents — TDPSA

To the extent applicable under the Texas Data Privacy and Security Act (TDPSA), effective July 1, 2024, Texas residents may have the following rights:

  •   Right to Access: Know whether we are processing your personal data and to access that data.
  •   Right to Correction: Correct inaccuracies in your personal data.
  •   Right to Deletion: Delete personal data you have provided or that we have obtained about you.
  •   Right to Data Portability: Obtain a copy of your personal data in a portable, readily usable format.
  •   Right to Opt Out: Opt out of processing of your personal data for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise your Texas privacy rights, contact us at: Info@ParagonHB.com — Subject: “Texas Privacy Request”. We will respond within 45 days, with a possible 45-day extension when reasonably necessary.

D. Virginia Residents — VCDPA

To the extent applicable under the Virginia Consumer Data Protection Act (VCDPA), Virginia residents may have rights including the right to access, correct, delete, obtain a copy of, and opt out of the processing of personal data for targeted advertising, sale, or profiling. Submit requests to Info@ParagonHB.com — Subject: “Virginia Privacy Request.”

E. Colorado, Connecticut, Oregon, Montana, and Other State Residents

To the extent applicable under the laws of your state, including the Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), Oregon Consumer Privacy Act (OCPA), Montana Consumer Data Privacy Act (MCDPA), and other enacted consumer data privacy laws, residents of those states may have rights similar to those described above, including rights to access, correct, delete, opt out of targeted advertising, and data portability. We extend these rights to residents of all states with applicable privacy laws. Submit requests to Info@ParagonHB.com with your state identified in the subject line.

We will verify your identity before processing any privacy rights request. We will not discriminate against you for exercising your rights. We will respond to all verifiable consumer requests within the timeframe required by applicable law.

10. DO NOT TRACK SIGNALS

Our Website does not currently respond to “Do Not Track” (DNT) browser signals. However, you may opt out of interest-based advertising through the Network Advertising Initiative at https://www.networkadvertising.org/choices or the Digital Advertising Alliance at https://www.aboutads.info/choices. 

11. CHILDREN’S PRIVACY

Our Website and services are intended solely for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will delete that information promptly. If you believe we may have collected information from a child, please contact us at Info@ParagonHB.com.

12. TERMS OF USE

Your use of our Website is also subject to our Terms of Use, which are incorporated herein by reference. Please review our Terms of Use for additional terms and conditions governing your use of the Website, including any applicable dispute resolution, arbitration, and class action waiver provisions.

13. INTERNATIONAL USERS

Our Website is operated from the United States and is intended for users located in the United States. If you are accessing our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using our Website, you consent to the transfer of your information to the United States.

14. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the “Effective Date” at the top of this page and, where appropriate, provide additional notice such as an on-site notification or email.

Your continued use of our Website or submission of your information following the posting of any changes constitutes your acceptance of those changes. We encourage you to review this Privacy Policy periodically.

15. SEVERABILITY

If any provision of this Privacy Policy is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. Any such invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

16. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Paragon HB LLC d/b/a Paragon Home Buyers

17350 State Hwy 249, Ste 220 #29525

Houston, Texas 77064 US

Website: https://www.ParagonHB.com

Email: Info@ParagonHB.com

For state-specific privacy rights requests, include the nature of your request and your state of residence in your email subject line.